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Privacy policy

Why This Privacy Statement

Artion values the protection of your privacy and personal data. We use your personal data exclusively in accordance with the Privacy Act and other relevant applicable legal provisions. Any reference in this Privacy Statement to the Privacy Act refers to the Act of December 8, 1992, for the protection of personal privacy in relation to the processing of personal data. Any reference to the Regulation refers to the Regulation of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

With this Privacy Statement, Artion wishes to inform you about the possible processing of your data and your rights. By using our platform/website/application, you explicitly give your consent to potential processing by Artion.

This Privacy Statement may be subject to adjustments and modifications in the future. It is your responsibility to consult this document regularly. Any substantial changes will always be clearly communicated on the Artion platform.

Who Processes the Personal Data?

The website https://www.artion.be is an initiative of:

Artion (Hereafter: "Artion")
Grote Ganzeplas 34
9880 Aalter
Belgium
VAT number: BE0770489707
Email: support@artion.eu
Phone: +32 (0)491 52 23 76

Which Personal Data is Processed?

Artion commits to processing only the data that is relevant and necessary for the purposes for which they were collected. The following categories of personal data may be processed by Artion:

  • Identification data
  • Financial details
  • Personal characteristics
  • Physical data
  • Lifestyle
  • Psychological data
  • Family composition
  • Hobbies and interests
  • Memberships
  • Judicial data
  • Consumption habits
  • Housing characteristics
  • Education and training data
  • Job and position data
  • National registration number and social security identification number
  • Racial or ethnic data
  • Data on sexual life
  • Political views
  • Philosophical or religious beliefs
  • Image recordings
  • Audio recordings

For What Purposes Are My Personal Data Used?

Artion collects personal data to provide you with a safe, optimal, and personalized user experience. The collection of personal data increases as you make more intensive use of the website and our online services.

Data processing is essential for the operation of the website and associated services. Processing is done exclusively for the following specific purposes:

  • Granting access to your user profile.
  • Offering and improving general and personalized services, including invoicing, information provision, newsletters, and offers that are useful and/or necessary for you, acquiring and processing user feedback, and providing support.
  • Offering and improving supplied products; personal and specific products based on provided information and data.
  • Detecting and protecting against fraud, errors, and/or criminal behaviors.
  • Marketing purposes

When visiting the Artion website, certain data is collected for statistical purposes. This data is necessary to optimize the use of our website. This data includes: IP address, suspected location of consultation, time and day of consultation, and the pages visited. By visiting the Artion website, you consent to this data collection for statistical purposes as outlined above.

The user always provides personal data to Artion and can thus exercise a certain degree of control. If certain data is incomplete or seemingly incorrect, Artion reserves the right to temporarily or permanently postpone certain expected actions.

Personal data is processed only for internal use within Artion.

We reassure you that personal data is not sold, transferred, or shared with third parties associated with us. Artion has taken all possible legal and technical precautions to prevent unauthorized access and use.

We Also Use Cookies!

During a visit to our website, 'cookies' may be placed on your hard drive to better tailor the website to the needs of returning visitors. Non-functional cookies help us optimize your visit to the platform and remember technical preferences.

For a better understanding of how we use cookies to collect and process your personal data, please refer to our Cookie Statement.

If you wish to consult the Artion website, it is recommended that you have cookies enabled. How to disable cookies can also be read in our Cookie Statement.

What Are My Rights?

Guarantee of Lawful and Secure Processing of Personal Data

Artion processes your personal data in a fair and lawful manner. This includes the following guarantees:

  • Personal data is only processed in accordance with the described and justified purposes of this Privacy Statement.
  • Personal data is only processed to the extent that it is adequate, relevant, and not excessive.
  • Personal data will only be retained as long as necessary to fulfill the described and justified purposes in this Privacy Statement.
  • The necessary technical and security measures have been taken to minimize the risks of unlawful access to or processing of personal data. In the event of a breach of its information systems, Artion will immediately take all possible measures to minimize damage.

Right to Access/Rectification/Deletion of Your Personal Data

With proof of your identity as a user, you have the right to request confirmation from Artion as to whether or not your personal data is being processed. When Artion processes your data, you also have the right to access the collected personal data. If you wish to exercise your right of access, Artion will respond within one (1) month after receiving the request. The request can be made via registered mail or by emailing support@artion.eu.

Inaccurate or incomplete personal data can always be corrected. It is the responsibility of the user to first make adjustments to inaccuracies and incompleteness. You can exercise your right to rectification by submitting a supplementary statement to Artion. Artion will respond within one (1) month after receiving the supplementary statement.

You also have the right to request the deletion of your personal data without undue delay. You can only exercise this right to be forgotten in the following cases:

  • When the personal data is no longer needed for the purposes for which it was originally collected;
  • When the personal data was collected based on obtained consent and no other legal basis exists for processing;
  • When you object to the processing and no overriding compelling legitimate grounds for processing exist;
  • When the personal data was processed unlawfully;
  • When the personal data must be deleted in accordance with a legal obligation.

Artion will assess the presence of any of the above cases.

Right to Restriction of/Objection to Processing Your Personal Data

The user has the right to obtain a restriction of processing of their personal data:

  • For the period Artion needs to verify the accuracy of personal data, in case of dispute;
  • When the data processing is unlawful and the user requests restriction of processing instead of deleting the personal data;
  • When Artion no longer needs the personal data for processing purposes, and the user requires the personal data for legal proceedings;
  • For the period Artion needs to assess the presence of grounds for deletion of personal data.

The user also has the right at any time to object to the processing of their personal data. Artion will stop processing the data unless it can demonstrate compelling legitimate grounds for processing that override the user’s right to object.

If the user wishes to exercise these rights, Artion will comply within one (1) month after receiving the request. The request can be made via registered mail or by email to support@artion.eu.

Right to Data Portability

The user has the right to obtain the personal data provided to Artion in a structured, commonly used, and machine-readable format. Additionally, the user has the right to transfer this data to another processing controller when the processing is based solely on the consent obtained from the user.

If the user wishes to exercise this right, Artion will comply within one (1) month after receiving the request. The request can be made via registered mail or by email to support@artion.eu.

Right to Withdraw My Consent/Right to File a Complaint

The user has the right to withdraw their consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent prior to its withdrawal. Additionally, the user has the right to file a complaint regarding the processing of their personal data by Artion with the Belgian Commission for the Protection of Privacy.

If the user wishes to exercise this right, Artion will comply within one (1) month after receiving the request. The request can be made via registered mail or by email to support@artion.eu.