As a family-owned group with a strong presence in the automotive, transport and real estate sectors, Ghistelinck manages a substantial portfolio of buildings, workshops and technical installations. Operating at this scale brings responsibility with it, particularly when it comes to safety and statutory inspections.

For Els Lietaert, Real Estate & Facility Coordinator at Ghistelinck, keeping a clear overview was becoming increasingly challenging. The organisation and follow-up of inspections did not provide sufficient assurance, which in turn led to risks. Now, thanks to Artion, things are completely different. 

Responsibility for inspections at Ghistelinck was spread across multiple people and departments. On paper, this approach seemed workable, but in practice it led to recurring problems. 

Inspection reports did not always end up where they should. ‘Information was scattered across different individuals. That made it almost impossible to keep track of everything and act on it on time,’ Els explains. Following up on remarks proved difficult, and there was no central overview of which installations were compliant and which were not. 

The consequence? At certain moments, Ghistelinck could not say with confidence that it was fully compliant. That put all the employees, customers and visitors who are present in the company’s buildings and around its installations every day at risk. 

Ghistelinck began looking for a solution that would restore structure, clarity and control. They found it in Artion. 

With Artion, all installations, inspections and certificates were brought together in a single, centralised platform. Tasks and responsibilities are now clearly defined and every inspection report is automatically routed to the right person. 

Moreover, Ghistelinck can continue to work with its regular inspection bodies. This inspector-independent approach ensures continuity and sets Artion apart from many alternative solutions. 

The outcome: Today, Ghistelinck can demonstrably show that it meets its statutory obligations and approach audits and inspections with full confidence.